Price Match Guarantee

Luxury Without the Guesswork

At The Velvet Canine, we believe exceptional pet furniture should come with exceptional value. That’s why we proudly offer our Price Match Guarantee — giving you confidence that you’re receiving competitive pricing on the luxury pieces your home and pets deserve.

If you find the same product offered at a lower price from an eligible competitor, we’ll do our best to match it.

Because elevated pet living should feel effortless from start to finish.

Our Promise to You

We are committed to:

  • Fair and competitive pricing
  • Premium customer service
  • Transparent shopping experiences
  • Helping you shop with complete confidence

Our goal is simple: deliver luxury-quality pet furniture at the best possible value without compromising craftsmanship, comfort, or service.

How Our Price Match Works

If you find an identical item listed at a lower price, simply contact our support team before placing your order.

To request a price match, please provide:

  • A link to the competitor’s product page
  • Proof of the advertised price
  • The exact product name and specifications

Our team will review the request and respond as quickly as possible.

Eligible Price Match Requirements

To qualify, the item must:

  • Be identical in brand, model, color, and size
  • Be currently in stock with the competitor
  • Be sold by an authorized retailer
  • Be listed in USD
  • Include publicly available pricing

What We Cannot Match

Our Price Match Guarantee does not apply to:

  • Clearance or liquidation sales
  • Auction sites or marketplace sellers
  • Open-box, refurbished, or used items
  • Flash sales or limited-time membership pricing
  • Pricing errors or unauthorized sellers
  • Custom quotes or bundled offers

Why Customers Choose The Velvet Canine

When you shop with us, you’re getting more than premium furniture.

You’re also receiving:

  • Fast USA Shipping
  • Dedicated 24/7 Online Support
  • Carefully Curated Luxury Collections
  • A Premium Customer Experience from Start to Finish

We’re committed to making luxury pet living accessible, seamless, and trustworthy for every modern home.

Need Help With a Price Match?

Our support team is always here to help.

If you have questions or would like to submit a request, please contact us and we’ll gladly assist you.

The Velvet Canine

Luxury Pet Living, Backed by Confidence.